flutterwave was founded on the vision of empowering every African to participate and thrive in the global economy. To bring this vision to life, the company has developed a secure and reliable payment infrastructure that enables individuals and businesses both within Africa and internationally to send and receive payments seamlessly across borders.
The company is currently recruiting qualified candidates to fill the position below:
Job Title: Sales Executive
Location:Yaba, Lagos
About the Job
- The Sales Executive will be responsible for driving merchant acquisition, retention, and revenue growth by onboarding SMEs, merchants, and high-value business partners onto the Doroki platform.
- The role requires a highly driven and relationship-oriented professional who is comfortable working in the field, engaging merchants directly, and collaborating across teams to achieve commercial objectives.
Primary Responsibilties
Commercial Growth & Revenue Management:
- Drive achievement of sales and revenue targets within the assigned territory.
- Support merchant retention and growth initiatives to maximize business performance.
Merchant Acquisition & Relationship Management:
- Conduct regular field visits and sales engagements to promote Doroki’s products and services.
- Build and maintain strong relationships with merchants and key stakeholders.
- Identify, prospect, onboard, and manage relationships with FMCG merchants, spas, supermarkets, restaurants, and other SME businesses.
Client Support & Service Excellence:
- Resolve merchant issues promptly and manage client expectations effectively.
- Negotiate agreements and collaborate with internal teams to ensure excellent customer experience and service delivery.
Market Intelligence & Business Development:
- Gather market intelligence and provide insights to support strategic business initiatives.
- Monitor market trends, competitor activities, and merchant operations to identify growth opportunities and recommend improvements.
Reporting & Performance Monitoring:
- Prepare regular reports and updates on sales performance, merchant engagement, and business activities.
- Conduct surveys, spot checks, and performance analysis on merchant activities.
Cross-Functional Collaboration:
- Work closely with marketing and support teams to ensure effective branding, communication, and merchant support.
Knowledge and Skill Requirements
- Strong analytical and competitive market analysis skills
- Strong customer service orientation and relationship management skill.
- Minimum of 3 years’ experience in B2B sales, merchant acquisition, or business development
- Bachelor’s Degree from an accredited institution
- Proficiency in the use of sales CRM tools
- Ability to work effectively in a high-performance environment
Key Competencies:
- Strong leadership, initiative, and ownership mindset
- Customer-focused with the ability to influence stakeholders and drive results
- Attention to detail and ability to thrive in a fast-paced environment
- Strategic thinking and problem-solving capability
- Strong planning, organizational, and multitasking skills
- Strong communication, interpersonal, and relationship management skills
- Good judgment and decision-making ability
- Excellent negotiation and value-based selling ability
How to Apply
Interested and qualified candidates should:
Click here to apply online
