Apply for Customer Service Representative at GUO Transport Company Limited
Formally known as Guber Express Courier Services, Now GUO Logistics (GUOL)—a subsidiary of our parent company, GUO Transport Co.—is a logistics company with a strong heritage. With over ten years’ experience in the industry, we have transformed the way logistics is accessed by our clients across Nigeria and beyond. Seamlessly adapting technology into our operations, we pride ourselves in being at the forefront delivering innovative value to customers. We operate a large fleet of trucks and maintain a network of strategically located offices across the country, helping you get your goods at the right destination in record time. Today, GUOL has its Headquarters in Onitsha, Anambra State with its Corporate office in Lagos State. The company is known for its commitment to customer satisfaction and timely delivery, making it a trusted choice for individuals and businesses seeking reliable logistics solutions in Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Locations:Ikotun and Jibowu – Lagos
Employment Type: Contract
Check Also:GIG Logistics Recruitment 2026 – Apply for Exciting Career Opportunity
Job Description / Responsibilities
- Efficiently register parcels into the system ensuring accuracy in customer details, parcel specifications, and delivery instructions.
- Answer customer inquiries about parcel registration, collection, and general logistics processes.
- Provide information about our logistics services, pricing, and delivery options.
- Provide exceptional service to our walk-in customers, The responsibilities revolve around efficiently registering and collecting parcels, addressing customer inquiries, and ensuring a seamless customer experience at our station.
- Assist in managing station logistics, including organizing parcels for dispatch and tripping.
- Address and resolve customer concerns issues or complaints promptly and professionally.
- facilitate the smooth and secure collection of parcels by verifying customers’ details and providing the correct parcels.
- Collaborate with Central Processing Station (CPS) and Resolutions teams to ensure timely and accurate parcel deliveries.
- Stay informed about updates in logistics processes and share relevant information with the team.
- Handle cash transactions accurately, securely issuing receipts, and maintaining an organized cash register.
- Greet and assist walk-in customers in a friendly and professional manner.
- Collaborate with the other unit to resolve issues and provide feedback to improve service quality.
- Adhere to company policies and procedures related to financial transactions.
- Verify customer identification and collect necessary information for the registration process.
- Ensure adherence to parcel release protocols and document any deviations.
Salary
N100,000 – N150,000 per month.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application Deadline: 21st July, 2026.
