Employment Opportunities at FairMoney

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the following positions below:

Job Title: Team Manager – Merchant Lending

Location: Lagos

Job Summary

  • The Team Manager will Manage with effectiveness and efficiency a team portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company.
  • The Por supervisor remains responsible of the portfolio activities of his/her team from promotion, loan assessment, disbursement collection and complete recovery.
  • He / she is also responsible for having a good relationship with FairMoney’s clients and encourage them to buy all the products they are qualified for.

Key Responsibilities
Loan Officer Supervision:

  • Manage Team of Portfolio managers play a team leadership role that motivates team members to achieve excellence.
  • Ensure that individual loan officers on team meet monthly disbursement objectives.
  • Ensure that individual loan officers on team meet monthly quality targets by maintaining a very strict minimum risk level.
  • Monitor performance to make sure that every team member is performing to the optimum level and ensure that the policy and procedures are respected.
  • Conduct pre-disbursement field visits with loan officers on team.
  • Monitor daily repayment.
  • Support loan officers with loan recovery, client acquisition.
  • Approving loans when approval authorities are granted.
  • Assessing periodically the performance of his/her team member for decision making.
  • Support the area manager or the state manager in building a good working environment.
  • Represent the institution towards active and potential partners with dignity and pride.

Training:

  • Provide regular training for loan officers on team.
  • Coach and mentor loan officers.

Reporting:

  • Prepare daily reports on individual loan officer performance.
  • Other tasks as assigned.

Requirements

  • HND qualification / Bachelor’s Degree in Sales and Marketing or related fields.
  • A minimum of 6 years of experience in Loan Sales / Portfolio Management and team management.
  • Ability to motivate a team of Sales Managers for performance.
  • Extremely flexible, result-oriented, and hardworking with a strong track record of success.
  • Ability to self-motivate and manage self.
  • Good communication and interpersonal skills.
  • High level of integrity.
  • Dynamic and motivated and individuals who like to work outdoors.
  • Target Driven.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Remote work
  • Paid Time Off.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Investment Analyst

Location: Abuja
Employment Type: Full-time

About the role

  • Weekly/Monthly Liquidity report:
    • Generate weekly and monthly liquidity reports to assess the availability of funds for investment activities.
    • Ensures funding of NIP -Zenith settlement and regularizes before COB.
  • Monthly Analysis of Deposit Maturities:
    • Conduct a monthly analysis of deposit maturities to track the timing and amount of deposits reaching maturity.
    • Evaluate the impact of maturing deposits on cash inflows and investment opportunities.
    • Collaborate with wealth managers to ensure timely renewal or rollover of maturing deposits.
  • Weekly/Monthly Deposit Schedule Reconciliation:
    • Perform monthly reconciliation of deposit schedules with bank statements, deposit schedules and NetSuite records.
    • Identify and investigate any discrepancies or irregularities in deposit transactions.
    • Liaise with banking partners and internal stakeholders to resolve reconciliation issues and ensure accuracy of deposit records.
    • The reconciliation report for a month needs to be  made ready on the 1st business day of the following month.
  • Monthly Computation of Withholding Tax (WHT) on Bank Interest:
    • Calculate withholding tax (WHT) on bank interest remittances in accordance with regulatory requirements and tax laws.
    • Validate interest income data from bank statements and reconcile with Netsuite records.
    • Prepare accurate WHT computations and ensure timely remittance to tax authorities.
  • Wealth Management OKRs:
    • Ensure liquidations and all payments are treated timely and processed error free. Liquidation requests received before 12pm must be treated latest 12:30pm and those after 12pm, must be treated latest 4pm. Ensure follow-ups on every transaction till it’s closed.
    • Ensure every booking instruction received is treated within 24hrs.
    • Respond to, and acknowledge inquries within 25mins of receipt.
    • Escalate issues surrounding Liquidations, Bookings etc. and being proactive to resolve such issues raised by either customers, RMs or finance.
    • Timely collation and submission of reports as requested. This includes incentives, and maturity reports.
    • Effective communication with team members and other department.
    • Collaborates with others in the wealth management team and across the organization, offering assistance and actively being helpful where needed.

Requirements

  • Bachelors in accounting or numerate discipline Degree; studying towards obtaining a chartered accountant.
  • Experienced in financial institution, especially Fintech (ie large base of transactions), would be an advantage.
  • High level of accuracy, attention to details and Good analytical skills.
  • Aptitude for numbers and attention to details.
  • Have a good Microsoft Excel Skills.
  • Be an effective team player with a positive attitude.
  • A track record of constantly looking for ways to do things better.
  • Be Smart and agile
  • Focused on timelines and milestones; extremely organised
  • Need for an enthusiasm and interest in the role ie accounting, reporting, cost control.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Process / Program Manager (Procurement & Cost Optimization)

Location: Nigeria
Employment Type: Full-time

Key Responsibilities

  • Identify areas of efficiency in internal processes or products to save cost for the company
  • Evaluate current tools & recommend better & efficient tools
  • Maintain vendor relationships by communicating effectively and addressing inquiries and concerns promptly
  • Conduct market research to identify potential suppliers and evaluate their offerings
  • Support in negotiation processes and contract management
  • Collaborate with internal departments to ensure alignment on procurement needs and strategies
  • Monitor market trends and identify new suppliers and products
  • Analyze and report on procurement metrics and savings achieved

Requirements

  • Bachelor’s degree in Supply Chain, Business Administration, Economics, or related fields
  • Minimum of 5 years of experience in Operations, Strategy, or similar domains
  • Advanced Excel proficiency (dashboards, modeling, pivots, automation)
  • Strong project management and problem-solving skills
  • Excellent communication, stakeholder management, and cross-functional collaboration
  • Ability to thrive in fast-paced, high-growth, and execution-heavy environments

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Relationship Manager

Location: Nigeria
Employment Type: Full-time

Job Summary

  • The Relationship Manager will drive offline merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc.), and develop strategies to increase sales revenue.

Roles and Responsibilities

  • S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing; deploring strategies to increase sales revenue
  • Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the companys sales goals;
  • Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth
  • Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently
  • Drive the KAMs to ensure they hit all KPIs for the individual teams
  • Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue)
  • Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager
  • Have a good understanding of the business’s products or services and be able to advise others about them
  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region.

Requirements

  • Bachelor’s Degree in Sales and Marketing or related fields
  • 6 to 8 years of experience in the Merchant business
  • Must have an Android phone
  • Proven experience managing a high-performance sales team
  • Ability to motivate a team of Sales Managers for performance
  • Extremely flexible, result-oriented, and hardworking with a strong track record of success
  • Ability to self-motivate and manage self
  • Good communication and interpersonal skills
  • Customer orientation and ability to adapt/respond to different characters.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Portfolio Manager

Location: Nigeria
Employment Type: Full-time

Job Description

  • To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative video.
  • The Portfolio Manager will build and manage with effectiveness and efficiency a large portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company.
  • The Portfolio Manager remains responsible of the funds given out to clients in his portfolio as loans. He is also responsible of having a good relationship with Fairmoney’s clients and encourage them to buy all the products they are qualified for.

Key Responsibilities
Pre-loan disbursement:

  • Promote/Market FairMoney’s products to prospective clients by using all the channels possible
  • Visit and evaluate potential clients businesses
  • Visit client’s personal house when it’s necessary
  • Visit co-debtor’s, guarantor’s houses and businesses when it’s required
  • Analyze financial data of client’s businesses
  • Analysis of quantitative and qualitative data of client’s businesses and households
  • Prepare loan documents for credit committee
  • Present loan files to credit committee
  • Enter Loan files in the MIS
  • Represent FairMoney towards all active and potential partners with dignity and pride
  • Fulfill all other necessary assignments by the institution

Post-Loan Disbursement:

  • Conduct monitoring visits to business and households
  • Follow- up on day-to-day loan repayments
  • Manage loan recovery from active and written-off clients until full reimbursement is achieved
  • Assess the impact of loan before renewal

Requirements

  • HND / Bachelor’s Degree in Sales and Marketing or related fields
  • A minimum of 4 years of experience in Loan Sales / Portfolio Management
  • Ability to motivate a team of Sales Managers for performance
  • Extremely flexible, result-oriented, and hardworking with a strong track record of success
  • Ability to self-motivate and manage self
  • Good communication and interpersonal skills
  • High level of integrity
  • Dynamic and motivated and individuals who like to work outdoors
  • Target Driven.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Product Designer

Location: Lagos
Employment Type: Full-time

About The Role

  • The Product Designer will own end-to-end product design across merchant onboarding, payments, POS, banking, and lending experiences.
  • This role focuses on translating complex fintech and compliance requirements into intuitive, high-impact user journeys in close collaboration with cross-functional teams.

Key Responsibilities

  • Own end-to-end product design: discovery → wireframes → high-fidelity UI → handoff
  • Design intuitive experiences for merchant onboarding & KYC flows, POS activation & transaction journeys, merchant app & web dashboards, banking features (accounts, transfers, settlements), merchant lending flows (eligibility, disbursement, repayment)
  • Translate complex fintech, risk, and compliance requirements into simple, usable interfaces
  • Partner closely with Product Managers, Engineers, Risk, and Business teams to ship high-impact features
  • Conduct user research, usability testing, and iterate based on real merchant feedback
  • Maintain and evolve FairMoney’s design system for consistency across platforms
  • Balance speed vs quality in a fast-moving, high-ownership environment

What Success Looks Like

  • Merchants can onboard faster with fewer errors
  • POS and payment journeys are simpler, clearer, and more reliable
  • Banking and lending experiences feel trustworthy and intuitive
  • Design becomes a product lever, not just a finishing layer

Requirements

  • 3-6+ years of experience as a Product / UX / UI Designer, preferably in fintech, banking, or complex B2B products
  • Strong portfolio demonstrating problem-solving ability, complex flow simplification and end-to-end ownership (not just visuals)
  • Experience designing mobile-first products (Android focus is a plus)
  • Strong understanding of:
    • UX principles, interaction design, and information architecture
    • Design systems & component-based design
  • Comfortable working with ambiguity and evolving requirements
  • Ability to explain design decisions clearly to non-design stakeholders
  • Tools: Figma (mandatory), plus familiarity with prototyping & handoff workflows

Mandatory Requirements

  • Experience with POS, payments, lending, or banking products
  • Exposure to African markets or emerging markets
  • Experience working closely with engineering constraints and backend-heavy systems
  • Basic understanding of risk, fraud, or compliance flows in fintech.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Growth Marketing Engineer

Location: Remote

Key Responsibilities
Attribution & Tracking Infrastructure:

  • Own end-to-end setup and maintenance of MMPs (AppsFlyer / Adjust / Firebase)
  • Ensure accurate attribution across app, web, and offline channels Google Ads, Meta, TikTok, ASA, OEMs, affiliates)
  • Design and manage deep linking, deferred deep linking, and web-to-app flows
  • Implement server-to-server postbacks, SKAdNetwork, and privacy-compliant tracking

Data Quality & Growth Analytics:

  • Standardize event taxonomies and support BigQuery pipelines
  • Build and maintain growth dashboards GA4, Looker, PowerBI, Tableau)
  • Monitor for tracking breaks, discrepancies, and data drift
  • Conduct cohort analysis, LTV studies, and CAC diagnostic

Growth Experimentation & Automation:

  • Support campaign testing and API-based automation
  • Run A/B tests across creatives, audiences, and channels
  • Automate budget pacing, performance alerts, and creative tracking
  • Align events with product and risk milestones

Tooling & Integrations:

  • Own the MarTech stack MMPs, SDKs, CRM tools, tag managers)
  • Manage Conversion API integrations
  • QA tracking during app releases

Key KPIs

  • Attribution variance < 5%
  • 99%+ event tracking reliability
  • Experiment velocity
  • Improved CPI / CVR metrics
  • Real-time reporting availability

Requirements

  • 3-5 years in growth marketing, analytics, or MarTech engineering
  • Hands-on experience with Adjust, AppsFlyer, Firebase, GA4, GTM, Segment, Meta SDK, TikTok Pixel
  • Strong understanding of attribution, SKAdNetwork, and event flows
  • SQL / BigQuery familiarity
  • Bonus: Python / JS automation skills
  • Strong cross-functional collaboration.

Benefits

  • 25 days paid vacation, Sick & Public Holidays to B2B contractors
  • Remote (timezone must have significant overlap with CET)
  • Training & Development budget
  • Paid company business trips.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Head of KYC and Onboarding

Location: Nigeria

Job Summary

  • The Head of KYC & Onboarding will lead and manage the bank’s customer onboarding strategy, ensuring full compliance with regulatory requirements issued by CBN, NDIC and other relevant authorities.
  • The role oversees customer due diligence, enhanced due diligence, identity verification and ongoing monitoring processes.

Key Responsibilities

  • Scale an efficient customer onboarding pipeline with integrated compliance (KYC/AML) checks.
  • Manage workflows for KYC document verification, exception handling, and SLA adherence.
  • Collaborate with product and compliance teams to streamline approval logic and automation.
  • Lead operations behind customer lifecycle strategies including merchant reactivation and performance campaigns.
  • Monitor asset utilization and proactively identify underperforming regions or segments.
  • Develop and execute the bank’s KYC and onboarding strategy in alignment with regulatory guidelines and internal risk policies.
  • Lead and mentor the KYC & Onboarding team, establishing strong performance metrics and quality standards.
  • Maintain up-to-date understanding of regulatory changes and implement required process updates.
  • Oversee verification of customer identity (individuals and corporates) using approved local and digital methods.
  • Oversee periodic KYC reviews, ongoing customer monitoring, and remediation of incomplete files.

Requirements

  • Bachelor’s degree in finance, Business Administration, Economics, or any related field  Master’s degree is an advantage.
  • Minimum of 6-8 years experience in KYC, AML/CFT, Compliance, or Risk Management, preferably within a bank or regulated financial institution.
  • Strong knowledge of CBN KYC/AML/CFT regulations, NDIC guidelines, and global best practices.
  • Experience managing teams and implementing digital onboarding solutions
  • Advanced Excel proficiency (dashboards, modeling, pivots, automation
  • Working knowledge of SQL (data extraction, reporting, performance analysis)
  • Excellent communication, stakeholder management, and cross-functional collaboration
  • Experience in building/improving inventory management systems
  • Familiarity with POS terminals, payments, or KYC flows.

Benefits

  • Private Health Insurance
  • Performance Bonus
  • Pension Plan
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • Screening call with Recruiter: 30 minutes
  • Technical Interview with Head of Growth
  • Final interview with Chief Credit Officer.

Employment Opportunities at FairMoney

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