FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.
We are recruiting to fill the following positions below:
Job Title: Team Manager – Merchant Lending
Location: Lagos
Job Summary
- The Team Manager will Manage with effectiveness and efficiency a team portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company.
- The Por supervisor remains responsible of the portfolio activities of his/her team from promotion, loan assessment, disbursement collection and complete recovery.
- He / she is also responsible for having a good relationship with FairMoney’s clients and encourage them to buy all the products they are qualified for.
Key Responsibilities
Loan Officer Supervision:
- Manage Team of Portfolio managers play a team leadership role that motivates team members to achieve excellence.
- Ensure that individual loan officers on team meet monthly disbursement objectives.
- Ensure that individual loan officers on team meet monthly quality targets by maintaining a very strict minimum risk level.
- Monitor performance to make sure that every team member is performing to the optimum level and ensure that the policy and procedures are respected.
- Conduct pre-disbursement field visits with loan officers on team.
- Monitor daily repayment.
- Support loan officers with loan recovery, client acquisition.
- Approving loans when approval authorities are granted.
- Assessing periodically the performance of his/her team member for decision making.
- Support the area manager or the state manager in building a good working environment.
- Represent the institution towards active and potential partners with dignity and pride.
Training:
- Provide regular training for loan officers on team.
- Coach and mentor loan officers.
Reporting:
- Prepare daily reports on individual loan officer performance.
- Other tasks as assigned.
Requirements
- HND qualification / Bachelor’s Degree in Sales and Marketing or related fields.
- A minimum of 6 years of experience in Loan Sales / Portfolio Management and team management.
- Ability to motivate a team of Sales Managers for performance.
- Extremely flexible, result-oriented, and hardworking with a strong track record of success.
- Ability to self-motivate and manage self.
- Good communication and interpersonal skills.
- High level of integrity.
- Dynamic and motivated and individuals who like to work outdoors.
- Target Driven.
Benefits
- Private Health Insurance
- Pension Plan
- Training & Development
- Remote work
- Paid Time Off.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Investment Analyst
Location: Abuja
Employment Type: Full-time
About the role
- Weekly/Monthly Liquidity report:
- Generate weekly and monthly liquidity reports to assess the availability of funds for investment activities.
- Ensures funding of NIP -Zenith settlement and regularizes before COB.
- Monthly Analysis of Deposit Maturities:
- Conduct a monthly analysis of deposit maturities to track the timing and amount of deposits reaching maturity.
- Evaluate the impact of maturing deposits on cash inflows and investment opportunities.
- Collaborate with wealth managers to ensure timely renewal or rollover of maturing deposits.
- Weekly/Monthly Deposit Schedule Reconciliation:
- Perform monthly reconciliation of deposit schedules with bank statements, deposit schedules and NetSuite records.
- Identify and investigate any discrepancies or irregularities in deposit transactions.
- Liaise with banking partners and internal stakeholders to resolve reconciliation issues and ensure accuracy of deposit records.
- The reconciliation report for a month needs to be made ready on the 1st business day of the following month.
- Monthly Computation of Withholding Tax (WHT) on Bank Interest:
- Calculate withholding tax (WHT) on bank interest remittances in accordance with regulatory requirements and tax laws.
- Validate interest income data from bank statements and reconcile with Netsuite records.
- Prepare accurate WHT computations and ensure timely remittance to tax authorities.
- Wealth Management OKRs:
- Ensure liquidations and all payments are treated timely and processed error free. Liquidation requests received before 12pm must be treated latest 12:30pm and those after 12pm, must be treated latest 4pm. Ensure follow-ups on every transaction till it’s closed.
- Ensure every booking instruction received is treated within 24hrs.
- Respond to, and acknowledge inquries within 25mins of receipt.
- Escalate issues surrounding Liquidations, Bookings etc. and being proactive to resolve such issues raised by either customers, RMs or finance.
- Timely collation and submission of reports as requested. This includes incentives, and maturity reports.
- Effective communication with team members and other department.
- Collaborates with others in the wealth management team and across the organization, offering assistance and actively being helpful where needed.
Requirements
- Bachelors in accounting or numerate discipline Degree; studying towards obtaining a chartered accountant.
- Experienced in financial institution, especially Fintech (ie large base of transactions), would be an advantage.
- High level of accuracy, attention to details and Good analytical skills.
- Aptitude for numbers and attention to details.
- Have a good Microsoft Excel Skills.
- Be an effective team player with a positive attitude.
- A track record of constantly looking for ways to do things better.
- Be Smart and agile
- Focused on timelines and milestones; extremely organised
- Need for an enthusiasm and interest in the role ie accounting, reporting, cost control.
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Process / Program Manager (Procurement & Cost Optimization)
Location: Nigeria
Employment Type: Full-time
Key Responsibilities
- Identify areas of efficiency in internal processes or products to save cost for the company
- Evaluate current tools & recommend better & efficient tools
- Maintain vendor relationships by communicating effectively and addressing inquiries and concerns promptly
- Conduct market research to identify potential suppliers and evaluate their offerings
- Support in negotiation processes and contract management
- Collaborate with internal departments to ensure alignment on procurement needs and strategies
- Monitor market trends and identify new suppliers and products
- Analyze and report on procurement metrics and savings achieved
Requirements
- Bachelor’s degree in Supply Chain, Business Administration, Economics, or related fields
- Minimum of 5 years of experience in Operations, Strategy, or similar domains
- Advanced Excel proficiency (dashboards, modeling, pivots, automation)
- Strong project management and problem-solving skills
- Excellent communication, stakeholder management, and cross-functional collaboration
- Ability to thrive in fast-paced, high-growth, and execution-heavy environments
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Relationship Manager
Location: Nigeria
Employment Type: Full-time
Job Summary
- The Relationship Manager will drive offline merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc.), and develop strategies to increase sales revenue.
Roles and Responsibilities
- S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing; deploring strategies to increase sales revenue
- Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the companys sales goals;
- Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth
- Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently
- Drive the KAMs to ensure they hit all KPIs for the individual teams
- Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue)
- Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager
- Have a good understanding of the business’s products or services and be able to advise others about them
- Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region.
Requirements
- Bachelor’s Degree in Sales and Marketing or related fields
- 6 to 8 years of experience in the Merchant business
- Must have an Android phone
- Proven experience managing a high-performance sales team
- Ability to motivate a team of Sales Managers for performance
- Extremely flexible, result-oriented, and hardworking with a strong track record of success
- Ability to self-motivate and manage self
- Good communication and interpersonal skills
- Customer orientation and ability to adapt/respond to different characters.
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Portfolio Manager
Location: Nigeria
Employment Type: Full-time
Job Description
- To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative video.
- The Portfolio Manager will build and manage with effectiveness and efficiency a large portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company.
- The Portfolio Manager remains responsible of the funds given out to clients in his portfolio as loans. He is also responsible of having a good relationship with Fairmoney’s clients and encourage them to buy all the products they are qualified for.
Key Responsibilities
Pre-loan disbursement:
- Promote/Market FairMoney’s products to prospective clients by using all the channels possible
- Visit and evaluate potential clients businesses
- Visit client’s personal house when it’s necessary
- Visit co-debtor’s, guarantor’s houses and businesses when it’s required
- Analyze financial data of client’s businesses
- Analysis of quantitative and qualitative data of client’s businesses and households
- Prepare loan documents for credit committee
- Present loan files to credit committee
- Enter Loan files in the MIS
- Represent FairMoney towards all active and potential partners with dignity and pride
- Fulfill all other necessary assignments by the institution
Post-Loan Disbursement:
- Conduct monitoring visits to business and households
- Follow- up on day-to-day loan repayments
- Manage loan recovery from active and written-off clients until full reimbursement is achieved
- Assess the impact of loan before renewal
Requirements
- HND / Bachelor’s Degree in Sales and Marketing or related fields
- A minimum of 4 years of experience in Loan Sales / Portfolio Management
- Ability to motivate a team of Sales Managers for performance
- Extremely flexible, result-oriented, and hardworking with a strong track record of success
- Ability to self-motivate and manage self
- Good communication and interpersonal skills
- High level of integrity
- Dynamic and motivated and individuals who like to work outdoors
- Target Driven.
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Product Designer
Location: Lagos
Employment Type: Full-time
About The Role
- The Product Designer will own end-to-end product design across merchant onboarding, payments, POS, banking, and lending experiences.
- This role focuses on translating complex fintech and compliance requirements into intuitive, high-impact user journeys in close collaboration with cross-functional teams.
Key Responsibilities
- Own end-to-end product design: discovery → wireframes → high-fidelity UI → handoff
- Design intuitive experiences for merchant onboarding & KYC flows, POS activation & transaction journeys, merchant app & web dashboards, banking features (accounts, transfers, settlements), merchant lending flows (eligibility, disbursement, repayment)
- Translate complex fintech, risk, and compliance requirements into simple, usable interfaces
- Partner closely with Product Managers, Engineers, Risk, and Business teams to ship high-impact features
- Conduct user research, usability testing, and iterate based on real merchant feedback
- Maintain and evolve FairMoney’s design system for consistency across platforms
- Balance speed vs quality in a fast-moving, high-ownership environment
What Success Looks Like
- Merchants can onboard faster with fewer errors
- POS and payment journeys are simpler, clearer, and more reliable
- Banking and lending experiences feel trustworthy and intuitive
- Design becomes a product lever, not just a finishing layer
Requirements
- 3-6+ years of experience as a Product / UX / UI Designer, preferably in fintech, banking, or complex B2B products
- Strong portfolio demonstrating problem-solving ability, complex flow simplification and end-to-end ownership (not just visuals)
- Experience designing mobile-first products (Android focus is a plus)
- Strong understanding of:
- UX principles, interaction design, and information architecture
- Design systems & component-based design
- Comfortable working with ambiguity and evolving requirements
- Ability to explain design decisions clearly to non-design stakeholders
- Tools: Figma (mandatory), plus familiarity with prototyping & handoff workflows
Mandatory Requirements
- Experience with POS, payments, lending, or banking products
- Exposure to African markets or emerging markets
- Experience working closely with engineering constraints and backend-heavy systems
- Basic understanding of risk, fraud, or compliance flows in fintech.
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Growth Marketing Engineer
Location: Remote
Key Responsibilities
Attribution & Tracking Infrastructure:
- Own end-to-end setup and maintenance of MMPs (AppsFlyer / Adjust / Firebase)
- Ensure accurate attribution across app, web, and offline channels Google Ads, Meta, TikTok, ASA, OEMs, affiliates)
- Design and manage deep linking, deferred deep linking, and web-to-app flows
- Implement server-to-server postbacks, SKAdNetwork, and privacy-compliant tracking
Data Quality & Growth Analytics:
- Standardize event taxonomies and support BigQuery pipelines
- Build and maintain growth dashboards GA4, Looker, PowerBI, Tableau)
- Monitor for tracking breaks, discrepancies, and data drift
- Conduct cohort analysis, LTV studies, and CAC diagnostic
Growth Experimentation & Automation:
- Support campaign testing and API-based automation
- Run A/B tests across creatives, audiences, and channels
- Automate budget pacing, performance alerts, and creative tracking
- Align events with product and risk milestones
Tooling & Integrations:
- Own the MarTech stack MMPs, SDKs, CRM tools, tag managers)
- Manage Conversion API integrations
- QA tracking during app releases
Key KPIs
- Attribution variance < 5%
- 99%+ event tracking reliability
- Experiment velocity
- Improved CPI / CVR metrics
- Real-time reporting availability
Requirements
- 3-5 years in growth marketing, analytics, or MarTech engineering
- Hands-on experience with Adjust, AppsFlyer, Firebase, GA4, GTM, Segment, Meta SDK, TikTok Pixel
- Strong understanding of attribution, SKAdNetwork, and event flows
- SQL / BigQuery familiarity
- Bonus: Python / JS automation skills
- Strong cross-functional collaboration.
Benefits
- 25 days paid vacation, Sick & Public Holidays to B2B contractors
- Remote (timezone must have significant overlap with CET)
- Training & Development budget
- Paid company business trips.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head of KYC and Onboarding
Location: Nigeria
Job Summary
- The Head of KYC & Onboarding will lead and manage the bank’s customer onboarding strategy, ensuring full compliance with regulatory requirements issued by CBN, NDIC and other relevant authorities.
- The role oversees customer due diligence, enhanced due diligence, identity verification and ongoing monitoring processes.
Key Responsibilities
- Scale an efficient customer onboarding pipeline with integrated compliance (KYC/AML) checks.
- Manage workflows for KYC document verification, exception handling, and SLA adherence.
- Collaborate with product and compliance teams to streamline approval logic and automation.
- Lead operations behind customer lifecycle strategies including merchant reactivation and performance campaigns.
- Monitor asset utilization and proactively identify underperforming regions or segments.
- Develop and execute the bank’s KYC and onboarding strategy in alignment with regulatory guidelines and internal risk policies.
- Lead and mentor the KYC & Onboarding team, establishing strong performance metrics and quality standards.
- Maintain up-to-date understanding of regulatory changes and implement required process updates.
- Oversee verification of customer identity (individuals and corporates) using approved local and digital methods.
- Oversee periodic KYC reviews, ongoing customer monitoring, and remediation of incomplete files.
Requirements
- Bachelor’s degree in finance, Business Administration, Economics, or any related field Master’s degree is an advantage.
- Minimum of 6-8 years experience in KYC, AML/CFT, Compliance, or Risk Management, preferably within a bank or regulated financial institution.
- Strong knowledge of CBN KYC/AML/CFT regulations, NDIC guidelines, and global best practices.
- Experience managing teams and implementing digital onboarding solutions
- Advanced Excel proficiency (dashboards, modeling, pivots, automation
- Working knowledge of SQL (data extraction, reporting, performance analysis)
- Excellent communication, stakeholder management, and cross-functional collaboration
- Experience in building/improving inventory management systems
- Familiarity with POS terminals, payments, or KYC flows.
Benefits
- Private Health Insurance
- Performance Bonus
- Pension Plan
- Training & Development.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment Process
- Screening call with Recruiter: 30 minutes
- Technical Interview with Head of Growth
- Final interview with Chief Credit Officer.
