Current Job Recruitment at Access Bank Plc

Current Job Recruitment at Access Bank Plc

Access Bank Plc is a financial institution that operates in nine African countries, the United Kingdom, and every major city across Nigeria. Often called Africa’s Bank of Best Practise, Access Bank is built on a foundation of solid ethics, governance and professionalism.

We are recruiting to fill the position listed below:

Job Title: Unit Head, Quality Assurance & Analytics, E-Business Operations

Location:Lagos

Description

• To supervise and ensure all quality assurance metrics are implemented and reviews conducted, then reported.

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Key responsibilities

• Responsible for ensuring that existing internal controls and risk management practices in the group are strictly adhered to.
• Responsible for keeping the Group Head abreast of all occurrences in the Group through a quality and robust Quality Assurance report.
• Coordinate Group meetings and training.
• Drive process improvement initiatives to enhance customer experience and operational efficiency.
• Ensure GL reconciliation checks are accurate and escalate exceptions.
• Supervise periodic spot checks and process audits across key E-business Operations functions.
• Mentor and train QA team members on process knowledge, audit expectations, and documentation standards.
• Assign and monitor review tasks based on team capacity and priorities.
• Monitor adherence to regulatory and internal SLA timelines (e.g., CBN SLA for reversals).
• Support internal/external audit reviews and respond to QA-related queries.

Qualification

• First Degree in any Discipline with a minimum of Second-Class honors.
• Relevant Masters’ degree will be an advantage

Professional Membership:

• A recognized professional certification will be an added advantage

Experience:

• Minimum of 6 years relevant experience.

Skills/Competencies:

• Ability to lead a team and make sound judgments based on evidence and QA findings.
• Familiarity with core banking systems (e.g., Flexcube), switching platforms, and digital banking interfaces.
• Understanding of governing principles and rules of E-business operations.
• Ability to spot errors, inconsistencies, or deviations in data or processes.
• Use of MS office Excel, SQL, or BI tools to investigate and report findings to stakeholders effectively.
• Good verbal and written skills.
• Working closely with operations, compliance, IT, or other relevant teams.
• Handling discrepancies or quality concerns tactfully.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Card Settlement

Location:Lagos

Description

• To supervise and authorize settlements and support Unit Head in providing quality service to partners in the area of settlement of transactions

Key responsibilities

• Understanding of governing principles and rules of card settlements.
• Clear understanding of Visa, Verve, Afrigo, Amex and Mastercard settlement process and procedures.
• Ensure timely settlement of card transactions.
• Balance incoming and outgoing transaction report against settlement values received from the associations (Switches).
• Ensure correct entries to relevant settlement, expense or revenue accounts daily.
• Responsible for ensuring that existing internal controls and regulatory policies over the settlement process are strictly adhere to.
• Ensure the merchant transactions are posted into appropriate GL and account.
• Ensure that suspense accounts are cleared daily.
• Ensure that all regulatory reports are rendered as at when due.
• Ensure accurate and timely merchant settlements
• Ensure prompt processing of charge backs to avoid exposure.
• Ensure prompt processing of credit cards settlement and repayment files daily.
• Ensure DTS and credit cards reconciliation.
• Responsible for championing of automation of Settlement processes.
• Analyse Settlement data to identify trends, issues and areas for improvement.
• Ensure regular training and guidance to settlement officers.
• Foster strong relationships with partners and other stakeholders
• Identify and mitigate potential risk in settlement processes.

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Qualification

• First Degree in any Discipline with a minimum of Second-Class honors.
• Relevant Masters’ degree will be an advantage

Professional Membership:

• A recognized professional certification will be an added advantage

Experience:

• Minimum of 6 years relevant experience and exposure in the marketing of financial services, will be an added advantage

Skills/Competencies:

• Sound card settlement-specific knowledge.
• Ability to convey factual information clearly and accurate.
• Ability to interpret and analyze data effectively.
• Excellent follow up skill.
• Effective communication skills. Good verbal and written skills.
• Ability to remain calm under pressure methodical, organize, accurate and pays attention to details.
• Customer service oriented.
• A general knowledge of accounting principles.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online