Apply for Front Desk Officer at Teestone Hotels & Apartments

For travelers searching for hotels in Ikeja, Teestone offers the perfect combination of comfort, convenience, and contemporary hospitality. Whether you are visiting Lagos for business, attending meetings in Ikeja, catching an early flight, or simply planning a relaxing staycation, our hotel provides a stylish and welcoming environment designed to make your stay memorable.

Unlike many traditional hotels near Lagos airport, Teestone Hotel & Apartments provides guests with a quieter and more relaxing setting away from the heavy airport traffic while still maintaining quick and easy access to the airport and major commercial areas of Ikeja. Our thoughtfully designed rooms, rooftop bar, suspended swimming pool, and personalized guest experience make Teestone one of the most comfortable places to stay for visitors looking for quality accommodation in Ikeja.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location:Ojodu Berger, Lagos
Employment Type: Full-time
Department: Front Office
Reports To: Front Office Supervisor / Hotel Manager

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Job Summary

• The role serves as the first point of contact for guests and represents the hotel’s professional image.
• The Front Desk Officer is responsible for providing excellent customer service to guests by managing check-ins and check-outs, handling reservations, responding to inquiries, and ensuring a smooth and welcoming guest experience.

Key Responsibilities

• Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
• Perform guest check-in and check-out procedures efficiently.
• Process payments, issue receipts, and reconcile daily transactions.
• Welcome guests warmly and provide exceptional customer service.
• Provide information about hotel services, facilities, and local attractions.
• Handle guest requests, complaints, and concerns, escalating issues when necessary.
• Answer phone calls, emails, and guest inquiries promptly and professionally.
• Follow hotel policies, procedures, and security standards.
• Monitor room availability and occupancy status.
• Ensure the reception area is clean, organized, and presentable at all times.
• Manage room reservations, cancellations, and modifications.
• Maintain accurate guest records and update reservation systems.

Requirements and Qualifications

• Previous experience in a front desk, receptionist, or customer service role is an advantage.
• Professional appearance and positive attitude.
• Minimum of HND, or Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
• Ability to work flexible shifts, including weekends and public holidays.
• Strong communication and interpersonal skills.
• Strong problem-solving and conflict-resolution skills.
• Proficiency in Microsoft Office and hotel management software.
• Good organizational and multitasking abilities.

How to Apply
Interested and qualified candidates should submit their CV and other relevant credentials to: teestonejobs@gmail.com using the Job Title as the subject the mail.

Application Deadline: 10th November, 2026.

Apply for Front Desk Officer at Teestone Hotels & Apartments