Apply for Customer Service Representative at GUO Transport Company Limited

GUO Logistics, a subsidiary of GUO Transport Company Limited, is a leading logistics provider in Nigeria with over ten years of experience. The company operates a large fleet of trucks and maintains a network of offices across the country to ensure timely delivery of goods. This position is based in Nkwelle Ezunaka, Anambra State. With a strong reputation for professionalism and reliability, GUO Logistics is committed to providing top-notch logistics services to its clients.

Job Title:Customer Service Representative

Location: Anambra State

Responsibilities

Serve as the primary point of contact for customers regarding parcel bookings, rates, and delivery timelines.
Coordinate the routing and dispatch of parcels to ensure prompt delivery across all locations.
Supervise the packaging, registration, and inspection of parcels before dispatch.
Track parcels in transit and proactively update customers on delivery status.
Maintain accurate shipment documentation, including waybills and proof of delivery.
Handle customer complaints and inquiries to ensure timely resolution.
Collaborate with operations and dispatch teams to facilitate smooth coordination.
Record customer data and transaction history in the CRM system.
Support revenue collection and ensure all transactions are properly accounted for.

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Requirements

The job posting does not list specific educational or professional requirements. Candidates should be qualified and interested in customer service roles within the logistics industry.

How to apply

Interested and qualified candidates should apply online. The application deadline is 5th November, 2026.