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Employment opportunities at Fairmoney Microfinance Bank

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We arerecruiting suitable candidates to fill the position below:

Job Title: Quality Assurance (QA) Engineer

Location: Abuja (Remote)
Employment type: Full time

About the Role

  • We are looking for a skilled QA engineer with deep knowledge of automation who will become a part of our team and lead QA practices in squads.
  • This position assumes that the candidate will involve, drive, and guide developers from teams in a QA perspective to help them perform QA activities properly with maximum effectiveness in a short time by using all arsenal of advantages that automation can provide.
  • Also, this person will be involved in product discussions to help identify acceptance criteria.

Key Responsibilities

  • Participate in product documentation review and suggest improvements to increase their quality
  • Design test scenarios and automate them to increase test coverage of products’ functionalities
  • Executing test scenarios (including manual)
  • Design/review test strategy and execute all functional and non-functional types of tests defined in there
  • Collaborate closely with the product manager and developer team lead.

Requirements

  • Bachelor’s / Master’s Degree in Computer Science, Maths, or related technical domain.
  • 5+ years of dedicated hands-on experience in a QA role.
  • Experience with API/UI automation.
  • Experience with CI/CD process and integration of QA processes into it.
  • Knowing QA/TA best practices.
  • Experience in leading QA/TA processes on projects.

Our technical stack:

  • Cloud providers: Azure, AWS.
  • Backend: .Net, Python.
  • Mobile applications: React Native.
  • CI/CD: Azure Devops, GitHub Actions.

Benefits

  • Private Health Insurance
  • Paid Time Off
  • Pension Plan
  • Work From Home
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Check Also:Academics and Non-Academics Mass Recruitment at Lead City University (LCU)

Job Title: Portfolio Manager

Location:Enugu
Employmnt Type: Full Time

Key Responsibilities
Pre-loan disbursement:

  • Promote/Market FairMoney’s products to prospective clients by using all the channels possible
  • Visit and evaluate potential clients businesses
  • Visit client’s personal house when it’s necessary
  • Visit co-debtor’s, guarantor’s houses and businesses when it’s required
  • Analyze financial data of client’s businesses
  • Analysis of quantitative and qualitative data of client’s businesses and households
  • Prepare loan documents for credit committee
  • Present loan files to credit committee
  • Enter Loan files in the MIS
  • Represent FairMoney towards all active and potential partners with dignity and pride
  • Fulfill all other necessary assignments by the institution.

Post-Loan Disbursement:

  • Conduct monitoring visits to business and households
  • Follow- up on day-to-day loan repayments
  • Manage loan recovery from active and written-off clients until full reimbursement is achieved
  • Assess the impact of loan before renewal.

Requirements

  • HND/Bachelor’s Degree in Sales and Marketing or related fields
  • A minimum of 4 years of experience in Loan Sales / Portfolio Management
  • Ability to motivate a team of Sales Managers for performance
  • Extremely flexible, result-oriented, and hardworking with a strong track record of success
  • Ability to self-motivate and manage self
  • Good communication and interpersonal skills
  • High level of integrity
  • Dynamic and motivated and individuals who like to work outdoors
  • Target Driven.

Benefits

  • Private Health Insurance
  • Performance Bonus
  • Pension Plan
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Field Recovery Agent

Location: Lagos

Job Summary

  • As a Field Recovery Agent, you will play a crucial role in ensuring the timely collection of loan repayments.
  • Your primary responsibilities include monitoring and rehabilitating accounts in arrears through the effective deployment of standard collections and recovery practices within the legal framework.
  • Handling customer objections and complaints professionally and collaborating with relevant departments for swift issue resolution will be integral to your role.

Roles and Responsibilities
As a Field Recovery Agent at FairMoney, your key responsibilities will include, but are not limited to:

  • Conduct regular field visits to engage with defaulting customers(Agents and merchants), utilizing telephone, emails, and other legal means to demand payments on overdue accounts.
  • Maintain a detailed daily activity log, tracking metrics such as the number of calls, right-party contacts, promises to pay, and fulfilled promises to pay.
  • Verify information on overdue arrears and initiate daily follow-up calls to address outstanding issues.
  • Negotiate and establish effective payment plans and settlements to prevent accounts from further delinquency.
  • Track payments by diligently following up on pending promises and ensuring timely resolution.

Requirements
To excel in this role, you should meet the following criteria:

  • University Degree in any related field.
  • Minimum of 1+ years of experience in consumer loans operations and merchants,  directly handling delinquent clients and resolving problem situations.
  • Proficiency in Microsoft Excel.
  • High self-motivation with strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Performance Bonus.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates who meet the conditions should:
Click here to apply online

 

 

Job Title: State Head – Aggregator Network

Location: Lagos

About the Role

  • As the State Head (Aggregator Network), you are the CEO of the region, responsible for regional performance and individual state under purview.
  • You must be self-driven, result oriented and most importantly – An A player.
  • You are primarily responsible for shaping and driving your region’s growth strategy to correctly position it within landscape in Nigeria by working with the Head of Retail Banking in cementing the FairMoney strategy of becoming the largest neobank in Nigeria.

Roles and Responsibilities

  • Source for new clients and expand client network in the retail marketplace (Agents and consumers)
  • Develop and maintain market dominance by ensuring acquisition, retention and Month on Month growth in acquisition and loan conversion in market segment
  • Drive corporate strategy in Schools, Markets, Partnerships with OFIs/Super Agents/ Aggregators and Agricultural value chain
  • Sign up and maintain relationship with value chain actors
  • Monitor regional performance, staff and consumer behavior and provide market intelligence to the team
  • Proper Branding and training of Agents/Consumers and partners
  • Comply with rules, regulations and legislation governing the financial services industry
  • Motivate, mentor and supervise regional staff for delivery of FairMoney corporate objective
  • Consistently deliver monthly OKR
  • Any other responsibility as may be assigned by the Head of Retail Banking

Requirements

  • A Bachelor’s Degree in any relevant discipline
  • A minimum of 6 – 8 years of experience in the Agency Banking business
  • Must have an android phone
  • Proven experience managing a high performance sales team
  • Ability to motivate a team of Sales Managers for performance
  • Extremely flexible, result oriented, hardworking with a strong track record of success
  • Ability to self-motivate and manage self
  • Good communication and interpersonal skills
  • Customer orientation and ability to adapt/respond to different characters.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates who meet the conditions should:
Click here to apply online

 

 

Job Title: Growth Marketing Manager

Location: Lagos

Job Overview

  • We’re hiring a Growth Marketing Manager to lead our local acquisition and engagement efforts.
  • This is a high-impact role focused on driving real business growth through offline activations, referral optimization, strategic partnerships, multi-channel campaigns, and close collaboration with global Paid media and CRM teams.

Key Responsibilities

  • Own and launch high-impact local growth initiatives – including community activations, campus drives, market storms, flyering, and on-ground engagement designed to drive new customer acquisition and retention
  • Lead strategic partnerships and event sponsorships to increase brand visibility and unlock new acquisition opportunities
  • Optimize and scale the referral program – collaborating with global teams to launch localized campaigns, experiment with incentives, and track performance to improve acquisition
  • Plan and execute multi-channel growth campaigns across online, offline, referral, and CRM channels in collaboration with the brand, design, and community teams – with clear targets and performance metrics
  • Collaborate with the global paid media and CRM teams to input local insights, adapt messaging, and enhance efficiency across Meta, Google and relevant channels
  • Develop and test performance-focused content and messaging for digital and offline use cases, working closely with creative and content teams
    Run A/B tests and structured experiments to optimize messaging, channel performance, and conversion funnels
    Work with the analytics team to develop dashboards and tracking tools that provide visibility into growth metrics, CAC, conversion rates, and ROI
  • Manage external vendors or freelancers where needed (e.g. paid search, SEO, activation support)

Qualifications & Experience

  • 4+ years of experience in growth marketing, user acquisition, or performance-led marketing roles
  • Proven track record leading on-ground activations, BTL, strategic partnerships and optimizing referrals campaigns
  • Experience in planning multi-channel campaigns across both online & offline with measurable KPIs
  • Analytical and data-driven – you are comfortable digging into performance data to guide strategy
  • Clear communicator and strong cross-functional collaborator
  • Proactive, resourceful, and comfortable launching new channels and processes
  • Bonus: Experience working with agencies and managing performance reporting
  • Bonus: Exposure to fintech or high-growth digital products

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Hybrid work
  • Paid Time Off.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

See Also:Development Manager at First World Communities Limited (FWC)

Job Title: Team Manager – Merchant Lending

Location:Nigeria

Job Summary

  • The Team Manager will Manage with effectiveness and efficiency, a team portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company.
  • The Por supervisor remains responsible of the portfolio activities of his/her team from promotion, loan assessment, disbursement collection and complete recovery.
  • He/she is also responsible for having a good relationship with FairMoney’s clients and encourage them to buy all the products they are qualified for.

Key Responsibilities
Loan Officer Supervision:

  • Manage Team of Portfolio managers play a team leadership role that motivates team members to achieve excellence
  • Ensure that individual loan officers on team meet monthly disbursement objectives
  • Ensure that individual loan officers on team meet monthly quality targets by maintaining a very strict minimum risk level
  • Monitor performance to make sure that every team member is performing to the optimum level and ensure that the policy and procedures are respected
  • Conduct pre-disbursement field visits with loan officers on team
  • Monitor daily repayment
  • Support loan officers with loan recovery, client acquisition
  • Approving loans when approval authorities are granted
  • Assessing periodically the performance of his/her team member for decision making
  • Support the area manager or the state manager in building a good working environment
  • Represent the institution towards active and potential partners with dignity and pride

Training:

  • Provide regular training for loan officers on team
  • Coach and mentor loan officers

Reporting:

  • Prepare daily reports on individual loan officer performance
  • Other tasks as assigned

Requirements

  • HND/Bachelor’s Degree in Sales and Marketing or related fields
  • A minimum of 6 years of experience in Loan Sales / Portfolio Management and team management
  • Ability to motivate a team of Sales Managers for performance
  • Extremely flexible, result-oriented, and hardworking with a strong track record of success
  • Ability to self-motivate and manage self
  • Good communication and interpersonal skills
  • High level of integrity
  • Dynamic and motivated and individuals who like to work outdoors
  • Target Driven.

Benefits

  • Private Health Insurance
  • Performance Bonus
  • Pension Plan
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • A screening call with a member of the recruitment team for 30 minutes
  • Technical interview with the hiring manager for 30 to 60 minutes.

Employment opportunities at Fairmoney Microfinance Bank

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