MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.
We are recruiting to fill the following positions below:
Job Title: Senior Front Desk Officer
Location:Lekki phase 1, Lagos
Employment Type: Full-time
Job Summary
- Our client is looking to hire a Front Desk Officer to provide high level of excellent customer service support to ensure customer satisfaction.
Main Duties
- Manage incoming and outgoing mails, packages and deliveries and route to the appropriate department.
- Answer and direct calls to the appropriate department or staff member.
- Maintain a clean and organized front desk area and board room.
- Maintaining a positive, empathetic and professional attitude toward Customers at all times.
- Keeping records of customer interactions, transactions, comments and complaints.
- Assist with administrative tasks as needed, such as data entry, filing and document preparation.
- Schedule appointments and meetings for staff members.
- Ensure customer satisfaction and provide professional customer support at all times.
- Build sustainable relationships and trust with external and internal customers.
- Liaise with customer support on fault resolutions and customer account reconciliation.
- Manage the organization website chat bot or other inquiry.
- Manage the social media of the organization.
- Manage the delivery of parcel/order.
- Follow communication procedures, guidelines and policies.
- Any other tasks assigned to you by the Management.
Personal Qualities & Qualifications
- Degree holder in Mass Communication, English or related discipline from a reputable higher
- institution.
- Must have at least 3 year cognate experience in Front Office Management.
- Excellent writing skills.
- Computer proficiency with knowledge of Microsoft Office.
Soft Skills:
- Commanding personality to handle stressful situations with ease.
- Ability to multitask and prioritize tasks effectively.
- Problem-solving skills.
- Ability to communicate effectively.
- A highly effective individual who has an absolute eye for detail and is focused on improving
- business performance.
- Service and process knowledge.
- Friendly attitude.
- Strong time management.
- Must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.
Salary
N170,000 Monthly.
Application Closing Date
15th February, 2025.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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Job Title: Lab Technician
Location:Kano
Employment Type: Full-time
Job Summary
- We are seeking a skilled Laboratory Technician to join our team.
- As a supporting role, the successful candidate will be responsible for interfacing with customers, conducting basic laboratory evaluations, and performing sensory evaluations of samples.
Key Responsibilities
- Customer Interface: Receive and understand customer complaints in Hausa language, providing timely and effective solutions.
- Sample Management: Collect, preserve, and prepare samples for laboratory evaluation.
- Laboratory Evaluations: Perform basic laboratory tests, including pH, moisture content, and other relevant analyses.
- Sensory Evaluation: Conduct simple sensory evaluations of samples to assess quality and characteristics.
- Yoghurt Making: Demonstrate basic yoghurt making skills, adhering to standard recipes and protocols.
- Laboratory Maintenance: Ensure the laboratory is well-maintained, organized, and compliant with safety regulations.
Requirements
- Education: Degree in a relevant field (e.g., Food Science, Microbiology, Chemistry).
- Experience: At least 1-2 years of experience working in a micro-ingredient testing laboratory or a related administrative setting.
Skills:
- Basic laboratory and sensory evaluation skills.
- Proficiency in Hausa language (spoken and written).
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- Competitive salary (N106,000 Monthly) and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
Application Closing Date
14th February, 2025.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Bank Teller
Location:Â Nationwide
Job Type: Full-time
Job Summary
- We are seeking an experienced Bank Teller to join our team. The successful candidate will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.
Key Responsibilities
- Process customer transactions, including deposits, withdrawals, and transfers.
- Provide exceptional customer service and respond to customer inquiries.
- Maintain accurate records and ensure compliance with banking regulations.
- Identify and prevent fraudulent activities.
- Collaborate with colleagues to achieve team goals.
Requirements
- Candidates should possess a Bachelor’s Degree / HND or OND qualification
- Minimum of 2 years of experience as a Bank Teller.
- Proven track record of providing excellent customer service.
- Strong understanding of banking operations and regulations.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Salary
Competitive and negotiable.
Benefits:
- Health Maintenance Organization (HMO)
- Pension scheme
What We Offer
- Competitive and negotiable salary
- Comprehensive Health Maintenance Organization (HMO) scheme
- Pension scheme
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment.
Application Closing Date
14th February, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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Job Title: Service Executive – Banking
Location:Nationwide
Employment Type: Full-time
Job Summary
- We are seeking an experienced Service Executive to join our banking team.
- The successful candidate will be responsible for delivering exceptional customer service, resolving customer complaints, and driving customer satisfaction.
Key Responsibilities
- Provide timely and professional responses to customer inquiries and complaints.
- Resolve customer issues promptly and efficiently.
- Identify and escalate complex customer issues to senior management.
- Collaborate with internal stakeholders to ensure seamless customer experience.
- Stay up-to-date with banking products and services to provide accurate information to customers.
Requirements
- Bachelor’s Degree / HND / OND
- Minimum of 2 years of experience in a customer-facing role in the banking industry.
- Proven track record of delivering exceptional customer service.
- Strong understanding of banking products and services.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Salary & Benefits
- Competitive and negotiable salary
- Comprehensive Health Maintenance Organization (HMO) scheme
- Pension scheme
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment.
Application Closing Date
14th February, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Recruitment Officer
Location:ÂLekki Phase 1, Lagos
Employment Type: Full-time (Hybrid)
About the Role
- We are seeking an experienced Recruitment Officer to join our team.
- The successful candidate will be responsible for managing the recruitment process, identifying top talent, and ensuring a seamless onboarding experience for new hires.
Responsibilities
- Develop and implement effective recruitment strategies to attract top talent.
- Manage job postings, applications, and candidate communications.
- Conduct interviews, assessments, and reference checks.
- Collaborate with hiring managers to understand recruitment needs.
- Ensure compliance with recruitment policies and procedures.
Requirements
- Interested candidates should possess a Bachelor’s Degree in any relevant field
- 0 to 2 years of experience in recruitment or HR.
- Proven track record of successful recruitment and talent management.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- Competitive salary (N150,000 monthly)
- Hybrid work arrangement
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment.
Application Closing Date
14th February, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head of Facility
Location:ÂSurulere, Lagos
Employment Type: Full-time
Job Summary
- We are seeking an experienced Head of Facility to oversee the maintenance, upkeep, and management of our school facilities.
Key Responsibilities
- Oversee facility maintenance, upkeep, and management.
- Develop and implement facility management plans, policies, and procedures.
- Lead and manage a team of facility staff.
- Ensure compliance with health, safety, and environmental regulations.
- Manage facility budgets, including procurement and cost control.
- Coordinate with other departments to ensure seamless facility operations.
- Develop and implement energy conservation and sustainability initiatives.
- Conduct regular facility inspections.
Requirements
- 10-15 years of experience in facility management, preferably in an educational institution.
- Bachelor’s Degree in Facility Management, Engineering, Architecture, or a related field.
- Strong leadership and management skills.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and make sound decisions.
- Strong analytical and technical skills.
What We Offer
- Salary: N500,000 – N600,000 / Month (Gross)
- Opportunity to work with a reputable educational institution.
- Professional development and growth opportunities.
- Collaborative and dynamic work environment.
Application Closing Date
5th February, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Content Creator
Location:Lekki Phase 1, Lagos
Employment Type: Part-time
Schedule: Twice in a Week
Job Summary
- We are seeking a talented Content Writer to join our HR consulting team. The ideal candidate will create compelling and informative content that engages our audience and enhances our brand’s voice. You will play a crucial role in developing materials that communicate our services, thought leadership, and insights.
Key Responsibilities
- Write, edit, and proofread various content types, including blog posts, articles, whitepapers, case studies, social media posts, and newsletters.
- Develop content strategies aligned with our marketing goals and target audience.
- Work closely with the marketing team, HR consultants, and subject matter experts to gather insights and information for content.
- Collaborate on marketing campaigns, providing content support as needed
- Must be able to build a strategy with the Managing Director
- Develop content that resonates with our target audience, encouraging engagement and interaction.
- Ensure consistency in messaging and branding
- Conduct market research and analyze trends.
- Manage and maintain relationships with key decision-makers.
- Meet sales targets and consistently exceed monthly, quarterly, and annual sales goal.
- Analyze sales metrics and provide insights to improve sales performance.
- Negotiate and close sales deals, ensuring favorable terms and conditions.
Requirements / Skills
- Experience: 2+ years in content writing
- Bachelor’s Degree: English, Communications, Marketing, or a related field.
- Familiarity with SEO strategies and content management systems (CMS)
- Excellent writing, editing, and proofreading skills
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work independently and manage multiple projects simultaneously.
- Strong research skills and attention to detail.
- Experience with social media management and content promotion.
Salary
N10,000 – N15,000 per day.
Application Closing Date
3rd February, 2025.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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Job Title: Driver
Location:ÂNikon Estate, Lagos
Employment Type: Full-time
Work Schedule: Monday to Friday
Job Summary
- We are seeking a reliable and experienced Driver to join our team.
- The successful candidate will be responsible for safely transporting personnel, goods, and equipment to and from designated locations.
Key Responsibilities
- Safely operate company vehicles to transport personnel, goods, and equipment.
- Maintain accurate records of trips, fuel consumption, and vehicle maintenance.
- Ensure vehicles are properly maintained, cleaned, and fueled.
- Provide excellent customer service to passengers.
- Comply with all traffic laws and regulations.
Requirements
- Interested candidates should possess an SSCE / GCE / NECO qualification
- Valid driver’s license.
- Minimum of 2 years of driving experience.
- Good knowledge of routes and traffic laws.
- Ability to work independently and as part of a team.
- Excellent communication and customer service skills.
What We Offer
- Competitive salary (N120,000 per month).
- Opportunity to work with a dynamic team.
- Professional growth and development.
Application Closing Date
10th February, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Administrative Officer / Receptionist
Location:Kano
Employment Type: Full-time
Job Summary
- We seek an experienced Administrative Officer/Receptionist to provide exceptional administrative support and ensure seamless day-to-day operations.
Key Responsibilities
Admin Support:
- Manage calendars, schedule meetings, and coordinate travel arrangements.
- Prepare documents, reports, and presentations.
- Maintain accurate records and filing systems.
- Â Provide administrative support to senior staff.
Reception Duties:
- Greet visitors, answer calls, and respond to emails.
- Manage front desk operations.
- Coordinate meetings, events, and conferences.
Communication:
- Develop and disseminate internal communications.
- Respond to inquiries.
- Maintain professional relationships.
Requirements
- 2+ years of experience as an Administrative Officer.
- Bachelor’s degree in Business Administration or related field.
- Proficient in MS Office Suite.
- Excellent communication, organizational, and interpersonal skills.
Salary
N106,000 per month.
Application Closing Date
15th February, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
See Also:Employment Opportunities at African Union (AU)
Job Title: Sales Executive
Locations:Benin – Edo and Kano
Employment Type: Full-time
Summary
- Responsible for growing business, drives sales performance, recruitment and management of new & existing customers in the assigned portfolio, ensuring superior execution of sales & service processes/activities
Responsibilities
- Drive sales performance through implementation of sales and marketing initiatives, achieve targets
- Build and maintain effective relationship with key and potential clients, interacting with business partners and provide expert knowledge and support to ensure operational excellence and standard application of operating standards.
- Monitor key accounts performance trends and determine appropriate actions to address any issues to optimize the business and deliver best-in-class customer service and compliance to credit policy
- Participate in negotiations and become a key player in administering contractual agreements with clients in the region
- Provide the Company with marketing/sales intelligence related to own area of responsibility and help the Company performance
- Key player in budgeting and sales volume planning, tracking and reporting, compile relevant reports for management use
Requirements
- Tertiary Degree especially in business administration, marketing or related field
- Extensive working experience in similar roles at sales management level in a highly competitive sales environment
- Excellent multiple stake holders & customer Relationship Management (CRM), with ability to establish adequate personal and professional relationships
- Excellent communication skills both written/spoken in English and a
- Working knowledge of computer applications –power point/excel/word
Salary
N136,000 net and other benefits
Application Closing Date
17thJanuary, 2025.
How to Apply
Interested and qualified candidates should send their Applications to: samson.omoyeni@mactay.com using the Job Title as the subject of the mail.