First City Monument Bank (FCMB) stands as a beacon of financial services within the FCMB Group Plc family. With a mission to empower individuals, institutions, and corporations across Nigeria, FCMB Asset Management Limited, a proud subsidiary of FCMB Group Plc, offers expert investment management and advisory services.
About FCMB Asset Management Limited
As a licensed entity under the watchful eye of the Securities and Exchange Commission (SEC), FCMB Asset Management Limited provides a diverse range of financial products, including mutual funds, portfolio management, and personalized wealth planning solutions. By understanding each client’s unique goals and risk tolerance, the firm is able to tailor its services to ensure long-term financial success.
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Driven by a commitment to financial inclusion, innovation, and sustainable value creation, FCMB Asset Management harnesses its expertise and the extensive FCMB network to guide clients through various market conditions. With a focus on growth and wealth preservation, the team at FCMB Asset Management is dedicated to helping individuals and businesses thrive in the ever-evolving financial landscape.
Summary
- We are looking for a dynamic and analytical individual to join our team as a Market Research/Customer Success Intern.
- This internship is designed to provide valuable exposure to customer engagement, data analysis, and market intelligence gathering within a dynamic work environment.
- You will gain practical experience while supporting meaningful projects that contribute to business decisions and client satisfaction.
Responsibilities:
- Support the team in responding to customer enquiries and assisting with service-related documentation.
- Assist with onboarding new clients and maintaining accurate client records.
- Help prepare and distribute investment certificates and related client communications.
- Support Know Your Customer (KYC) processes by helping to verify and organize required documentation.
- Assist in collecting and organizing client feedback for service improvement initiatives.
- Conduct basic desk research on market trends, competitor activity, and industry developments.
- Assist with compiling data for internal use and presentation to senior stakeholders.
- Support the preparation of slides, dashboards, and infographics for internal and external meetings.
- Participate in brainstorming sessions and contribute ideas to improve client experience and service quality.
Requirements:
- A Degree in Economics, Business Admin or a related field.
- Must have 0 – 2 years’ experience in a similar role (Client Services or Investment Operations)
- Basic understanding of customer service and/or market research principles.
Required Skills
- Attention to detail
- Analytical and Research Skill
- Presentation Skill
- Technical and Digital Skills
- Excellent Client Relationship Management skills
- Excellent Analytical thinking skills
- General understanding of Regulatory compliance
- Excellent Time management skills.
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Benefits:
- Gain real-world exposure to the operations of a leading asset management firm.
- Build foundational skills for a successful career in finance.
- Gain hands-on experience in customer relationship management and support functions.
- Develop foundational skills in market research and data interpretation.
- Learn how to work with cross-functional teams in a structured business setting.
- Exposure to client communication, documentation standards, and reporting practices.
Method of Application
Interested and qualified candidates Should
CLICK HERE TO APPLY
Application Closing Date:16th July, 2025
