Smart Partners Consulting Limited is a leading indigenous HR Consulting Firm in Nigeria located in Lagos with services offered in Recruitment, Outsourcing, Training and HR Consulting. We are a growing firm providing services to top leading companies across the Oil & Gas, IT, Banking Industries and many others using our world class recruiting process with vibrant, talented and passionate team.
We are recruiting suitable candidates to fill the following positions below
Job Title: Office Assistant
Location:ÂIlupeju, Lagos
Employment Type: Full-time (On-site)
Job Summary
- We are looking for a dedicated Office Assistant to perform a variety of administrative and clerical tasks to support the day-to-day operations of our office.
- The successful candidate will play a key role in maintaining a productive work environment by ensuring that office activities are completed efficiently and on time.
Responsibilites
- Assist with general office duties, including filing, data entry, photocopying, and organizing documents.
- Maintain a clean and organized office environment.
- Support staff with any administrative tasks as required.
- Assist in basic computer operations such as typing and document preparation.
- Transfer data from paper formats into computer files or database systems using keyboards, data or optical scanners.
- Type in data provided directly from clients.
- Verify data by comparing it to source documents.
- Update existing data.
- Retrieve data from the database or electronic files as requested.
- Sort and organize paperwork after entering data to ensure it is not lost.
Requirements
- Minimum Qualification is Senior Secondary School Certificate (SSCE) with 2 years work experience.
- Basic computer knowledge and proficiency in Microsoft Office (Word, Excel).
- Excellent organizational and time management skills.
- Good communication and interpersonal skills.
- Must be detail-oriented and able to work independently or as part of a team.
- Candidates must reside around Mushin, Obanikoro, or Somolu areas for easy commute.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Sales and Operations Officer
Location:ÂLagos
Employment Type: Full-time
Job Description
- Our client is seeking a Sales and Operations Officer responsible for bridging the gap between sales activities and production operations, ensuring smooth order fulfillment by managing sales forecast, coordinating with production team to meet demand, optimizing inventory levels and monitoring customer orders throughout the entire sales cycle while maintaining high quality standards and adherence to food safety regulations. The ideal candidate shall be required to manage the day-to-day production of a new small-scale food and snacks production
- Reporting Line: Managing Director
Responsibilities
- As the Sales Operations Officer, you will be responsible for implementing sales processes.
- Research and analyze data to create sales forecasts.
- Create sales channels for the company’s product ad close bulk sales of company’s product
- Identify customers and sales data and consumer trends
- Create and manage automation tools to increase sales process efficiency
- Implement and manage CRM tools to maximize opportunities and customer relationships.
- Improve operational system, management systems, processes and best practices.
- Ensuring all operations are carried on in an appropriate, cost-effective way.
- Work with the production team to ensure operational excellence
- Address customers inquiries regarding orders delivery timelines and product availability while maintain a strong customer relationship.
Qualifications
- Proven work experience in a Sales and Operation or similar role within the food manufacturing industry.
- A proven track record of achieving sales targets and optimizing operational efficiency.
- A good knowledge of organizational effectiveness and operations
- Experience in budgeting and forecasting
- Degree in business, Operations management or a related field
Skills:
- Proven ability to manage sales pipelines, negotiate deals and build customer relationship.
- Strong understanding of food production procedures, quality control standards and food safety regulations.
- Proficiency in data analysis
- A good understanding of production planning, inventory management and logistics
- Excellent written and verbal communication skill
- Ability to manage multiple projects and meet deadlines.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Quality Management Officer
Location:ÂLagos
Employment Type: Full-time
Job Description
- We are seeking a dynamic Quality Management Officer responsible for overseeing and maintain the quality standard of food products throughout the manufacturing process, ensuring compliance with all food safety regulations by conducting inspections, monitoring production processes, identifying potential hazards, implementing corrective actions to consistently deliver high quality products to consumers.
- Reporting Line: Managing Director
Responsibilities
- As the Quality Management Officer, you will be responsible for developing and implementing control test, inspecting products at various stages and writing reports documenting production matters.
- Conduct quality audits an inspection by regularly reviewing production processes, procedures and documentations and ensure compliance with standards.
- Ensure that products adhere to quality standards
- Establish and monitor quality control procedures for raw materials, in0process production and finished products.
- Collect analyze quality data to identify potential quality issues meeting standards to inform decision making.
- Investigate quality issues, identify root causes of defects and implement corrective actions to prevent recurrence.
- Eliminating products that are not up to standard and finding the reasons for product problems.
- Identify opportunities to optimize processes and enhance quality across the organization.
- Monitor and adapt to changing industry standards and regulatory requirements.
- Work with different departments to ensure quality is integrated into all aspects of operations.
- Evaluate and approve suppliers based on their quality standards and food safety practices
Qualifications
- Bachelor’s degree in food technology, production, Food Science, Engineering, Chemical Engineering and Industrial Chemistry
- Minimum of 3 years’ previous experience from a similar environment i.e. Food production environment or pharmaceutical industry.
- Ability to generate report as required by regulatory agencies such as NAFDAC, SON
- A Strong knowledge with compliance with industry regulations
- A good knowledge of health and safety
- A good knowledge of ISO-9001
- A good knowledge of designing Standard Operating Procedure (SOP)
Skills:
- A strong communication skill
- Ability to interpret data
- Strong attention to details and ability to maintain accurate records.
- Excellent analytical skill and problem-solving skills.
- Strong leadership skills to promote a culture of quality within the organization.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: E-Commerce Sales and Customer Service Lead
Location:ÂOregun, Ikeja – Lagos
Employment Type: Full-time (On-site)
Job Summary
- Our client is seeking a dynamic and experienced eCommerce Sales and Customers Service Lead immediately. The ideal candidate will be responsible for driving revenue growth by leveraging and managing our online sales and marketing channels, particularly on SHOPIFY with FreshDesk experience.
- The successful candidate will also be in charge of B2B sales of our interior décor, and mattresses.
Job Responsibilities
- Develop and implement a comprehensive eCommerce sales strategy to drive revenue growth and brand awareness
- Lead the online sales team to meet monthly sales targets through cross-selling and upselling strategy
- Manage Customers Enquiries promptly and resolve customers issues
- Manage online lead conversation processes
- Manage and optimize product online listings and other online sales channels.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Work closely with the finance team to develop accurate demand forecasts and manage inventory levels.
- Manage social media conversations professionally
- Work closely with the Logistics department to ensure customers receive products within the deliverable’s timeline.
- Collaborate with cross-functional teams to ensure consistent brand messaging and customer experience across all channels.
- Monitor and manage performance on Freshdesk SHOPIFY and Vendor Central.
- Stay up-to-date with the latest eCommerce trends and technologies to ensure our company maintains a competitive edge.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in eCommerce sales.
- Proven experience with E-commerce Marketplace software and other CRMs.
- Demonstrated ability to develop and implement effective sales strategies and marketing campaigns.
- Strong understanding of sales analytics and the ability to use data to drive decision-making.
- Experience with digital advertising, including SEO/SEM and display advertising.
- Excellent written and verbal communication skills, with the ability to create compelling marketing content.
- Strong organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
- Demonstrated ability to work effectively in a team-oriented environment.
- Strong problem-solving skills and the ability to think strategically and analytically.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head of Business Operations
Location:ÂOregun – Ikeja, Lagos
Employment Type: Full-time, Onsite
Job Summary
- We urgently need to engage the services of a professional Head of Business Operations for our client in the furniture sector at Ikeja, Lagos.
Responsibilities
- Develop actionable business strategies and plans with the Managing Director that ensure the short-term and long-term objectives of the organization.
- Directly oversee overall operations of the organization, especially Production, Supply Chain,
- Initiate modernizing the furniture industry with systematic manufacturing, planning and execution – BOM, PS&P, ROUTE SHEET, PPT, Finishing Management, Man-Management, Finishing Costing and Furniture Costing.
- Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports.
- Guiding the factories in work methodology, machinery layout, how to anticipate problems in advance, and preventive measures.
- Manage the Supply Chain Operations (end to end)
- Continuously identify different areas for process improvement and streamline production workflows to increase efficiency.
- Supplier & Vendor Management – Manage relationships with suppliers and vendors to ensure quality supply and timely delivery of machines & materials.
- Prepare different reports and periodically send to Managing Director.
Qualifications
- Bachelor’s Degree in a relevant field (e.g., Manufacturing, Operation Management, Engineering).
- Minimum 10 years of experience in furniture manufacturing or related industry. Also 5 years’ experience in leadership role.
- Strong leadership and team management skills.
- Proficiency in computer software and systems used in manufacturing.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head, Technical – Submarine Cable Business
Location:ÂLagos
Employment Type: Full-time
Unit: Technical SCB
Job Summary
- Our client is seeking for an experienced Head Technical Submarine Cable Business that will be responsible for directing all network planning engineering and operations for the cable business and ensuring that the network evolution, performance, services and products are designed, implemented, provisioned and managed to meet quality and business objectives.
Responsibilities
- Oversee all technology aspects of the Department.
- Work with Executive Management to grow the company through the effective deployment and operation of technological resources.
- Using an active and practical approach, direct managers and individual contributors in Technical Sales, Network Planning, Implementation, Solutions Development, and Operations departments to attain the company’s strategic objectives.
- Establish the company’s technology roadmap and lead all aspects of the roadmap implementation.
- Work with other department heads, especially Sales and Marketing to plan and advise on technologies that enhance revenue and assess for incorporation into roadmap.
- Manage supplier business relationships and/or partnerships across the operating countries to sustain and grow the company’s business.
- Ensure overall network security, network resilience and disaster recovery planning.
- Ensure successful maintenance and high availability and reliability of the network.
- Be responsible for the growth and future network builds and evolution of network service, interconnect topology, optimization and capacity planning.
- Evaluate trends and outlook with respect to leading edge technology and make determinations on the probability of implementation.
- Create a long-term technology roadmap for SCB in the deployment of new evolving solutions to meet strategic sales and business target.
- Formulate expansion plan to meet SCB (Nigeria & Ghana) mobile data HSI, customer requirement through short- and long-term upstream transit internet provisioning and engagement with Global Internet Carriers & Telco.
- Involved in supporting the in-country and international sales teams (Nigeria & Ghana) by developing business relations and structures in existing and new markets within the West African Region for connectivity to SCB submarine fibre optic cable system.
- Actively manage the department’s budget and ensure effective use of the company’s resources on technology investments to grow the business.
Key Performance Indicators and Deliverables
- Drive strategy formulation and provide strategic leadership and direction to the Networks function.
- Forecast Network Capacity requirements and Network Quality Management.
- Drive the collection of business inputs, technical utilization trends and forecast.
- Ensure teamwork and collaboration across all business units within the value chain.
- Increase efficiency and profitability of the network by monitoring and controlling CAPEX and OPEX, formulating an operational cost saving plan.
Education, Qualification and Experience
- Bachelor of Engineering Degree (Communication, Electronics, or related fields).
- Minimum 15 years’ experience of Telecom/Service provider.
Skills and Competencies:
- Sound knowledge of Fixed Network Planning, Optimization and/or O&M.
- Service Delivery, Projects and Program Management, Statistical and Analytical skills, Experience in Long Haul Communications.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Real Estate Surveyor
Locations:Â Abuja (FCT), Ikeja –Â Lagos, Edo, Enugu and Ogun
Employment Type: Full-time
Job Summary
- Our client is in need a motivated and enthusiastic Surveyor with knowledge/experience in Real Estate Valuation and Other Assets Valuation.As an Estate surveyor, Property Survey, Generating Estate Valuation Report, handling clients Property Accounts, Managing Property, Rental Administration, Sales and Letting of Real Estate and other Assets.
Responsibilities
- Traveling to job sites
- Handling Real Estate Transactions of Sales, Letting and Facility Management
- Generating Standard Valuation Reports for Clients and Government Approvals
- Working with Government Agencies of Lands for get Approvals
- Making precise measurements to determine property boundaries
- Creating maps of measured properties
- Researching land records
- Maintaining measuring equipment
- Collaborating with engineers and architects
- Ensuring compliance with all legal requirements
Requirements
- Minimum of BSc/HND in Estate Management
- Minimum of 3 years of experience under a licensed Professional Estate Surveyor
- Experience using surveying tools
Skills and competencies:
- Strong math skills
- Good Presentation Skill
- Sales and Marketing Skills
- Ability to read and interpret blueprints
- Proficiency with CAD software
- Strong verbal and written communication skills
- Strong analytical skills
- Strong problem-solving skills
- Ability to work independently.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Head, Routing and Profitability
Location:ÂLagos
Employment Type: Full-time
Unit: Gateway Carrier
Job Summary
- Our client is currently recruiting highly competent and high-flying technical and commercial professionals eager to contribute to success in a dynamic and technology driven environment.
- Our client is seeking for an experienced Head Routing and Profitability capable of Leading the Pricing, Routing, market analytics, performance analysis, budget planning and forecasting for the International Voice for both Retail and wholesale Business
Responsibilities
- Develop long-term business plan, Budget & Management Reporting, and oversee the execution of financial strategy to achieve plan over time.
- Support to International Voice business (Retail and Wholesale) and Marketing.
- Support to Interconnect/Contract Review and Business Terms negotiation
- Lead Pricing and Strategy.
- Commercial Routing through the most profitable routing with commercial / quality considerations.
- Highlight, coordinate till resolution any concerns relating to fraud in the international call (IDD) and termination.
- Business planning, development, and forecasting.
- Support in gathering inputs from time to time for all internal management reporting to the Executive Management Team.
- Rate Negotiations and internal control.
- International Interconnect Project Initiation, Planning, Execution, Monitoring/Control and Closing.
- Manage the operational and fiscal activities of the department including staffing levels, budgets, and financial goals.
- Plan and develop systems and procedures to improve the operating quality and efficiency of the department.
- Ensure Carrier Relations are profitable by assisting in finding the least cost and most effective routes.
- Swap deals management.
- Reduce Termination and transmission cost to the minimum each month.
- Coordinate and implement solutions from process analysis and general department projects.
- Direct staff in the development, analysis, and preparation of reports.
- Supervise staff in accordance with company policies and procedures.
- Assist staff to resolve complex or out-of-policy operational issues.
- Liaise with Head of Operations (Gateway), Carriers Relations Unit, NOC, MIS, Domestic Market, Mobile Marketing, Legal, Billing/IS, Satellite Transmission and Finance Teams, and Regulatory.
Key Performance Indicator and Deliverables
- Increase Revenue of Gateway: Sales performance measured by actual revenues against set targets for the entire business.
- Margin Management: Increase Bottom Line figures to meet agreed targets.
- Ensure New Pricing is done on a regular basis as needed.
- Ensure Operational activities are done timely.
- Business Planning Team Management.
- Measure the percentage of milestones achieved as per the long-term business plan and budget.
- Track Revenue Growth from International Voice business.
- Pricing and Margin Optimization by ensuring profitability while maintaining competitive pricing.
- Track the reduction in termination and transmission costs as a percentage of total costs.
- Employee (Account managers) Performance and Goal Alignment.
Education, Qualification and Experience
- 12-15 years of experience, preferably in the telecommunications with a Carrier or an Operator.
- Engineer / Business Administration Qualifications.
Skills and Competencies:
- Excellent knowledge of international telecom business ideally specializing in the carrier and wholesale segment.
- Excellent knowledge of the carrier management, least cost routing and quality parameters associated with carrier routing, profitability and quality management.
- Has managed carrier routing with revenue and profit responsibility in an Operator/Carrier.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Administrative Officer
Location:ÂIkeja, Lagos
Employment Type: Full-time (On – Site)
Job Summary
- The position will be responsible for administrative support in the processing of travelling and hotel itineraries for both local and expatriate staff, stock management and distribution, documentation and updating admin files as well as arrangement for all travel related test at designated laboratory.
Responsibilities
- Making reservations and booking of both Local and International Flights.
- Arranging of new protocols for Logistics/Hotel and Airport.
- Keeping and updating a master travelling file (international and local)
- Stock Management and Reconciliation
- Distribution materials when the needs arise.
- Management of office incoming and outgoing consumable items.
- Processing of all invoices for payments
- Responsible for conducting periodic verification and reconciliation of all office items and a complete up to date list of all store items/office supplies
- Handling of all admin related filing and documentation
- Handling of email correspondence accordingly
- Any other assigned task(s).
Education, Qualification and Experience
- BSc / HND in Business Administration, Economics, Law or any other discipline.
- Professional certification in NIM or related discipline is an added advantage.
- 2-3years experience in a reputable organization.
Competencies Required:
- Strong Organizational skills with problem solving attitude
- Experience in office management software like MS Office, Windows and Exchange
- Excellent written and verbal communication skills
- Good record keeping/document filing skills
- Attention to details.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Facility Officer
Location:ÂIkoyi, Lagos
Employment Type: Full-time, onsite
Job Summary
- The position will be responsible for providing assistance to ensure the day-to-day smooth management and operation of the office buildings/accommodation infrastructure through administrative support as well as, overseeing the general maintenance of tasks.
ResponsibilitiesÂ
- Maintain all facilities and equipment within the system and their related issues including, record keeping, repairs, and supervision of personnel working within the facility premises.
- Maintain records of all assets and conditions of occupancy including sourcing and renewal of residence for both expatriates and local staff.
- Coordinate and monitor the services of outsourced companies e.g., Security and cleaning companies.
- Supervise support staff at the head office in the orderly discharge of their duties e.g., janitorial staff
- Monitor the services of domestic workers in the company residence and responsible for their accommodation
- Responsible for the monthly payment for Utility such as Energy used, waste disposal and cable subscription.
- Any other assigned task(s)
Education, Qualification and Experience
- B.Eng./HND in Facility Management, Civil Engineering or Building Engineering or any other related discipline.
- Professional certification in Engineering or Facility Management is an added advantage.
- 5 years minimum experience in a reputable organization.
Competence Required:
- Good knowledge of Facilities and space administration
- Experience in office management software like MS Office, Windows and Exchange
- Good interpersonal, communication, and customer service skills
- Excellent organizational skill
- Good team player
- Attention to details
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Marketing Director / Chief Marketing Officer
Location:ÂLagos
Employment Type: Full-time (On-site)
Job Summary
- We are seeking a dynamic and visionary Marketing Director/Chief Marketing Officer (CMO) to lead and drive the marketing strategy
- The ideal candidate will play a pivotal role in shaping our brand, fostering growth, and ensuring our marketing initiatives align with business goals.
- This role requires a combination of strategic thinking, leadership, creativity, and a data-driven mindset to build and scale marketing efforts across multiple channels.
Responsibilites
Strategic Leadership:
- Develop and implement a comprehensive marketing strategy aligned with business objectives.
- Define and oversee the marketing budget to ensure effective allocation of resources.
- Identify market opportunities, emerging trends, and competitor strategies to maintain a competitive edge.
Brand Management:
- Strengthen and maintain a consistent brand identity across all channels.
- Lead creative development to position the brand effectively in the market.
- Drive storytelling efforts to build strong emotional connections with target audiences.
Digital and Performance Marketing:
- Oversee all digital marketing efforts, including SEO, SEM, social media, and email marketing.
- Leverage data analytics to optimize marketing campaigns for maximum ROI.
- Develop strategies to improve customer acquisition, engagement, and retention.
Team Leadership:
- Build, lead, and mentor a high-performing marketing team.
- Foster a collaborative and innovative team culture.
- Provide training and development opportunities to ensure professional growth.
Collaboration and Stakeholder Management:
- Work closely with sales, product, and other teams to align marketing strategies with organizational goals.
- Manage relationships with external agencies, vendors, and partners.
- Serve as the key spokesperson for marketing-related initiatives.
Market Insights and Research:
- Conduct market research to understand customer behavior and industry trends.
- Use insights to refine marketing strategies and improve campaign effectiveness.
Education, Qualification and Experience
- Bachelor’s Degree in Marketing, Business Administration, or a related field (MBA preferred).
- Proven experience 17 years in marketing leadership roles, preferably at the director or CMO level.
Skills and Competencies:
- Expertise in digital marketing, branding, and performance marketing.
- Strong analytical skills with a data-driven decision-making approach.
- Excellent leadership and interpersonal skills.
- Exceptional communication, presentation, and storytelling abilities.
- Ability to thrive in a fast-paced, results-driven environment.
Personal Attribute:
- Ideal candidate must be a male not less than 47 years of age.
- Preferred candidates should have experience from known multinational FMCG (Popular Brands) or Telecoms.
- The ideal candidate can be Nigerian or expatriate manpower.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Head of Sales and Customer Service
Location:ÂIkeja, Lagos
Employment Type: Full-time, On-site
Job Summary
- We are looking for an experienced Sales and Customer Service Manager to provide excellent customer service and promote idea, to change the current customer service impression and improve the sales numbers of our client in the manufacturing of furniture.
- The goal is to keep the department running in an efficient and profitable manner, to increase customer’s satisfaction, loyalty, retention and to meet their expectations.
- Preferred must be willing to resume work on the 2nd of January, 2025.
Responsibilities
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Setting clear goals and priorities for the sales team
- Developing and executing sales strategies
- Managing the sales budget
- Analyzing performance data to identify opportunities for growth
- Hiring and training salespeople
- Managing the sales pipeline
- Assigning sales territories
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
Education, Qualifications and Experience
- Proven working experience as a Customer Service and Sales Manager in interior business, retail outlets, retail luxury brands.
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Working knowledge of customer service and sales software, databases and tools
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- BSc Degree in Business Administration or related field with minimum of 10 years experience in Sales and Customer Service.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head of Carrier Business
Location:ÂLagos
Employment Type: Full-time
Unit: Gateway Carrier
Job Summary
- Our client is seeking for an experienced Head Carrier Business to run and manage the retail IDD and wholesale voice carrier business efficiently, thereby ensuring increase in revenue, margin, collections and enhancement of the business with improved decision making.
- Full responsibility for the voice (IDD and Wholesale) business profitability.
- We are currently recruiting highly competent and high flying technical and commercial professionals eager to contribute to success in a dynamic and technology driven environment.
Responsibilities
- Develop and maintain executive and strategic relationships based on company’s comprehensive suite of voice focused products.
- Grow the wholesale voice margin in agreed accounts and to achieve sales target as set by the company.
- Develop and maintain structured account development plans and contract strategies – Revenue deals.
- Ensure full adherence to pricing process and proactively monitor inbound traffic to highlight any gaps against targets, streaming, irregular traffic patterns and address accordingly.
- Drive commercial and contract negotiations required to maximize the carrier business profitability.
- Reduce Termination cost to the barest minimum each month.
- Ensure fraud management tools and methods implementation in alignment with the Revenue Assurance Department.
- Ensure that the revenue generating units are profitable by assisting in finding least cost and effective routes.
- Ensure Operational activities are done timely each day.
- Increase Bottom Line figures to meet agreed budget expectations.
- Ensure team members meet their respective set Target /KPI.
- Reduce transmission cost monthly by increasing trading activity and adjusting if so required.
- International Voice Sales (Retail and Wholesale) and Marketing.
- Interconnect/Contract Review and Business Terms negotiation.
- Support with Marketing to create attractive IDD value propositions towards the companies customers ensuring best in class CEX and communication.
- Marketing and Product Development/Management (Pre-paid and Post Paid).
- Pricing and Strategy management for retail and wholesale.
Key Performance Indicators and Deliverables
- AOP Revenue target set for Voice Carrier Wholesale & Retail business.
- AOP Margin target set for Voice Carrier Wholesale & Retail business.
- AOP collection target set for Voice Carrier Wholesale business.
- Evaluate vendor performance vs. agreed SLAs and costs.
- Fraud management KPI’s on the companies network.
- Efficient team management.
Education, Qualifiication and Experience
Education, Qualification:
- Engineer / Business Administration Qualifications.
- 15 years of experience preferably in the telecommunications with a Carrier or an Operator.
Skills and competencies:
- Excellent knowledge of international telecom business ideally specializing in the carrier and wholesale segment.
- Ability to manage teams.
- Has managed directly revenue and profit responsibility in an Operator/Carrier.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Head, Retail Commercial – Roaming, IDD, A2P, and P2P
Location:ÂLagos
Employment Type: Full-time (On-site)
Unit: Roaming and Carrier
Job Summary
- We are currently recruiting highly competent and high flying technical and commercial professionals eager to contribute to success in a dynamic and technology driven environment.
- We are seeking for an experienced Head Retail Commercial – ROAMING, IDD, A2P AND P2P that will be responsible for the overall business profitability of the retail (IDD & roaming), A2P and P2P revenue, customer experience and life cycle management of these revenue streams.
Responsibilities
- Responsibility of outbound roaming, IDD, international A2P, P2P and P2A business revenue for the company.
- Business intelligence and competitive analysis of the opportunities in the outbound roaming , IDD, international A2P, P2P and P2A business.
- Monitoring of the revenues on daily, monthly, quarterly and annual basis.
- Doing trend analysis and competitive benchmarking of outbound roaming, IDD, international A2P, P2P and P2A to ensure that the companies subscribers have the best in market offers and propositions.
- Responsible for all marketing communications activities including outdoor, social media, company website, welcome SMS, BTL communication to the companies subscribers.
- Marketing for the full customer lifecycle journey and experience, including communication, subscription, usage and payment of the services.
- Updating the propositions with new offers / bundles to maintain the company as the best in class operator of choice.
- Preparing the revenue outlook of the outbound roaming, IDD, international A2P, P2P and P2A business in all business review meetings as the need arises.
- Constantly engage the other stakeholders marketing communication, customer care, RAD / Finance to ensure that all proposition / offers are generating substantial revenue and identification of any revenue leakage.
- Working with other departments eg. Marketing, RAD, Customer Care to seamlessly make the outbound roaming, IDD, international A2P, P2P and P2A services more accessible to the companies subscribers at competitive retail rates and hence make the business more profitable.
- Working closely with the commercial wholesale roaming and carrier team to derive the best possible deals for the companies customers.
Key Performance Indicators and Deliverables
- Annual roaming revenue as per AOP.
- Ensure best customer experiences by providing best/affordable offers.
- Price monitoring to ensure compliance – no negative margin.
- Bundle evaluation and management.
- Customer experience and awareness.
- Maintain excellent overview of the companies competitive positioning nationally, and keeping abreast of all changes and evolution.
- Provide reporting and analysis to achieve the targeted AOP.
- Regular analysis of the data to enhance business growth.
- Track revenue performance including any unusual revenue spike or leakage.
- Regular engagement with the wholesale commercial team to ensure proper understanding of the reports.
- Timely weekly, monthly, and quarterly reporting.
Education, Qualification, and Experience
- A Bachelor Degree in Engineering or Commercial field.
- 10-12 years of experience preferably in the telecommunications with a Carrier or an Operator.
- Previous experience working on retail customer management of the international business
Skills and Competencies:
- Excellent knowledge of international telecom business ideally specializing in the international segment including International A2P SMS.
- Has managed carrier routing with revenue and profit responsibility in an operator/carrier.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Executive Secretary to the Board
Location:ÂLagos
Employment Type: Full-time
Job Summary
- Our client is seeking for an experienced Executive Secretary to the Board. This role serves as a critical administrative and operational support role, ensuring the seamless execution of board functions and facilitating communication between board members and other stakeholders.
- This position demands exceptional organizational skills, confidentiality, and professionalism.
Respomnsibilities
Board Administration:
- Schedule, coordinate, and prepare for board meetings, including distributing agendas, reports, and other documentation in a timely manner.
- Record, transcribe, and distribute accurate and timely minutes of board and committee meetings.
- Maintain an organized and secure filing system for all board-related documents and correspondence.
Communication and Coordination:
- Act as a primary point of contact for the board, managing correspondence and communication with internal and external stakeholders.
- Ensure board members are informed of key developments, decisions, and schedules.
- Liaise with senior executives and department heads to gather relevant information for the board.
Event Planning and Logistics:
- Plan and coordinate logistics for board meetings, retreats, and other events, including travel arrangements, accommodations, and venue bookings.
- Manage technology and equipment needs for virtual or hybrid meetings.
Compliance and Governance:
- Assist in ensuring the organization adheres to legal and regulatory requirements related to board operations.
- Support the development and maintenance of governance policies and procedures.
- Monitor board terms and elections to ensure compliance with by-laws and governance standards.
Administrative Support:
- Manage calendars, appointments, and deadlines for the board and its committees.
- Prepare presentations, reports, and other documents as required.
- Handle expense reporting, reimbursements, and other financial matters related to the board.
Education, Qualifications and Experience
- Bachelor’s Degree in Business Administration, Management, or a related field (or equivalent work experience).
- Proven experience 15 years in a high-level administrative or executive assistant role, preferably supporting a board or senior executives, out of which at least 10 years till date must have been spent as either Executive Assistant/Secretary or PA to a Director level position OR TO THE Board.
Skills and Competencies:
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and meeting management tools.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Discretion and ability to handle sensitive information with confidentiality.
- Familiarity with corporate governance and board operations is an asset.
Personal Atrributes:
- High level of professionalism and interpersonal skills.
- Strong problem-solving ability and attention to detail.
- Ability to work independently and under pressure.
- Ideal candidate must be a male not less than 44 years of age.
- Preferred candidates should have experience from known multinational FMCG (Popular Brands) or Telecoms. The ideal candidate can be Nigerian or expatriate manpower.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Farm Marketing Officer
Location:ÂYaba, Lagos
Employment Type: Full-time
Description
- Do you have a passion for agriculture and a drive to sell? Are you a go-getter excited to build on a successful and growing farm business? If so, we want to hear from you!
- Our client is looking for a self-motivated Marketing Officer to join our team and play a key role in expanding our sales reach and profitability.
Responsibilities
- Develop and implement a comprehensive marketing strategy to increase sales across all farm products.
- Conduct market research to identify new target audiences and sales opportunities.
- Manage and expand existing customer relationships.
- Develop engaging content (written, visual, and social media) to promote the farm and its products.
- Manage all aspects of online sales, including website content, e-commerce platform, and online marketing campaigns.
- Attend farmers markets, agricultural events, and trade shows to promote the farm and generate leads.
- Track and analyze marketing performance metrics and adjust strategies as needed.
- Collaborate with farm staff on product information, pricing, and promotions.
- Develop and manage the farm’s brand identity and messaging.
- Stay up-to-date on industry trends and best practices in agricultural marketing.
Qualification and Experience
- Bachelor’s Degree in Marketing, Agriculture, Business, or a related field (or equivalent experience).
- Minimum 2 years of experience in agricultural marketing or a similar B2B/B2C sales environment.
- Proven track record of success in developing and implementing marketing strategies that drive sales growth.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Passion for agriculture and a commitment to sustainable practices.
- Proficiency in social media marketing and content creation (a plus).
- Experience with e-commerce platforms (a plus).
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and dynamic environment.
- Make a real impact on the success of a growing and sustainable farm business.
- Be part of a passionate and dedicated team.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online